Getting help

Taking that first step and calling us is all you need to do to get help!

What then? How can a nextstep adviser help me?

When you're making important decisions about your future, it pays to talk to the professionals.

Our nextstep advisers are qualified to advise you on all types of job, career and training opportunities. From benefits to learning grants; from getting into work to climbing the career ladder, our advisers can help. Whether you are a seasoned professional, returning to work, a graduate or new to the job market, as long as you are 20 or over we can support you with free information and advice.

Even if you don’t have firm ideas about what you want to do next, our careers advisers can help you think through your options and start planning your future.

Our nextstep advisers will work with you in an informal and friendly way to help you to generate ideas, focus on what's important to you and look at your situation in a different way. It isn't like a test or a job interview; the adviser is working for you to make sure you have the best information to make the best decisions about your future!

All you have to do is pick up the phone and make that call to us on 0800 0277 944.

If English isn’t your first language there are bilingual advisers available at the Careers Advice Service that can support you with a wide range of information and advice:

• Gujarati 0800 0931119
• Punjabi 0800 0931333
• Somali 0800 0931555
• Sylheti 0800 0931444
• Urdu 0800 0931118
• Farsi 0800 0931116
• Polish 0800 0931114
• French 0800 0931115

If you have a hearing impairment services can also be accessed using

Type talk 18001 0800 100900

Minicom 01388 789019